Terms and Conditions

ATV Rainbow Mountain is a leading company specialized in adventure tourism, officially registered and duly authorized in the Cusco region of Peru to provide recreational quadbike (ATV) tours and guided excursions to one of the most spectacular and photographed natural attractions in South America: the majestic Rainbow Mountain (Vinicunca) located at an altitude exceeding 5,000 meters above sea level in the Vilcanota mountain range. Our company, legally constituted under the business name THE COMPANY SERVICES & TOURISM X, holds all required legal permits, operational licenses, and regulatory authorizations issued by competent Peruvian authorities, including registration with the Regional Directorate of Foreign Trade and Tourism (DIRCETUR) of Cusco government, municipal operating licenses, sanitary authorizations, and fulfills all tax, labor, and sectoral regulatory obligations established in current Peruvian legislation. Our mission is to offer our national and international clients authentic, memorable, safe, and high-quality adventure tourism experiences that combine the adrenaline rush and excitement inherent to recreational motorized vehicle driving in spectacular high-altitude natural settings, with profound cultural appreciation and unwavering environmental respect for fragile Andean ecosystems we are privileged to operate in. We employ a multidisciplinary team composed of professionally trained and certified bilingual tourist guides (Spanish-English) specialized in interpretation of Andean geography, geology, ecology, and culture; experienced mechanics and technicians responsible for preventive and corrective maintenance of our fleet of quadbikes/ATVs ensuring optimal operational and safety conditions; specialized drivers and logistics coordinators; and administrative and customer service staff committed to excellence at every stage of the client experience, from initial inquiry and reservation, through service execution, to post-service follow-up. Our quadbike fleet consists of modern, well-maintained all-terrain vehicles (ATVs) from recognized manufacturers, subject to rigorous preventive maintenance programs following manufacturer specifications and additional safety standards we have internally implemented. All our operations are designed and executed under strict safety protocols that include: mandatory pre-tour safety briefings in participants' native language covering basic operation of quadbikes, safe driving techniques in mountainous terrain, speed restrictions, prohibition of dangerous maneuvers, and emergency procedures; delivery of certified personal protective equipment (homologated helmets meeting safety standards, protective gloves, safety goggles or visors); constant supervision by experienced tour guides throughout the route who travel accompanying the group, monitor speeds, assist with any mechanical or operational difficulties, provide first aid if necessary, and ensure all participants maintain adequate formation and pace; careful selection of routes considering difficulty level, safety conditions, scenic beauty, and minimization of environmental impact; vehicle capacity limitations respecting manufacturer specifications and not exceeding safe load limits; defined age and health restrictions to participate (typically minimum age 12-16 years depending on local regulations, with parental/guardian authorization for minors, and medical recommendations for people with certain pre-existing health conditions); and existence of communication protocols and emergency evacuation plans in case of serious incidents. Beyond pure adventure, our tours are designed as comprehensive educational and cultural experiences, incorporating elements of environmental interpretation where guides explain unique geological formation of Rainbow Mountain's distinctive multicolored strata (result of millions of years of mineral deposition and subsequent tectonic elevation), Andean ecology and high-altitude adaptation, local endemic flora and fauna, and ancestral Andean cosmovision that considers these mountains sacred living entities (Apus). We maintain respectful relationships with local Quechua communities inhabiting areas where we operate, contributing to their economic development through generation of direct and indirect employment, acquisition of local supplies and services, and promoting cultural exchange that allows our visitors to appreciate and value richness of living Andean traditions. Our commitment to environmental sustainability translates into concrete practices: strict adherence to designated trails to avoid erosion and vegetation damage, absolute prohibition of littering with policies of "pack it in, pack it out", education of participants about minimal environmental impact principles, periodic trail maintenance and restoration activities in collaboration with local authorities, and support for conservation initiatives in the region.

Reservation formalization and associated payment process for ATV Rainbow Mountain adventure tours follows a structured, transparent procedure designed to guarantee proper administrative processing, adequate logistical planning, fair resource allocation, and legal certainty for both parties (customer and service provider). The reservation confirmation and contractual commitment become legally effective and binding only once the client has completed payment of the initial required deposit, which is generally established at fifty percent (50%) of the total contracted service value, although this percentage may vary depending on specific characteristics of the tour (duration, number of participants, seasonality, inclusion of additional services, or special contracted packages). This advance deposit requirement of 50% responds to multiple legitimate and reasonable operational justifications that are standard in the tourism industry: it allows us to definitively block and reserve the specific date and time requested by the client in our operational capacity (which otherwise remains open to other potential customers), proceed with advanced logistical coordination including definitive confirmation with third-party suppliers involved in the complete experience (if applicable: hotel, restaurant, transportation), assign qualified human resources (specialized guides, support drivers, mechanics), and make necessary financial commitments to guarantee service availability. The remaining balance of fifty percent (50%) or corresponding amount must be fully paid no later than forty-eight (48) hours prior to the scheduled tour start date and time. This reasonable deadline for final payment allows us to: make final adjustments to logistical planning, confirm exact number of participants, acquire necessary last-minute supplies, and ensure all operational elements are perfectly coordinated for optimal experience. For reservations of multi-day tours with duration equal to or exceeding three (3) full days, which typically involve significantly higher operational complexity, greater number of suppliers and coordinated services, substantial advanced financial commitments, and considerably greater logistical planning, we apply a specific enhanced security policy that requires one hundred percent (100%) of total service value to be paid in full at least fifteen (15) calendar days in advance of scheduled tour start date. This stricter requirement for extended tours responds to practical necessity of making firm, non-cancellable financial commitments with multiple service providers (hotels for multiple nights, restaurants, specialized transportation, entrance tickets to archaeological sites or protected natural areas, etc.) well in advance, with limited or null cancellation flexibility once these external commitments are formalized. We accept and process multiple payment methods to facilitate clients' transaction convenience and preferences, including: direct bank transfers to our business accounts at recognized Peruvian financial institutions (providing complete details including bank name, account number, inter-bank code CCI, account holder business name, and tax identification RUC); international payments via PayPal platform (note: transactions via PayPal are subject to processing fees of approximately 4.5% to 5.5% of transaction amount charged by said platform, which are passed to the client); credit or debit card payments via secure payment gateways integrated into our website or physically at our offices (Visa, Mastercard, American Express according to availability); cash payments in Peruvian soles (PEN) or U.S. dollars (USD) directly at our physical offices in Cusco during established business hours; and in specific cases, arrangements for deferred or installment payments for large groups or high-value contracted packages. All rates and amounts published on our website or quoted by our commercial advisors are expressed in U.S. Dollars (USD) or Peruvian Soles (PEN) according to specification in each case, and include applicable taxes according to Peruvian tax legislation, specifically Value Added Tax - IGV at the current eighteen percent (18%) rate for services taxed within the country, except for services that qualify as "export of services" (tourism services provided to non-residents without tax domicile in Peru with consumption abroad) which may be exempt from IGV under conditions established by SUNAT. For clients requiring legal tax receipts (invoices, payment vouchers, tickets), we issue corresponding documentation electronically in full compliance with Peruvian Electronic Invoice System (SEE-SFS) of the National Superintendency of Customs and Tax Administration (SUNAT), for which it is essential that the client provides us timely and accurately with their complete tax information including full legal or business name, complete tax identification number (RUC for legal entities in Peru, DNI for individuals, or foreign identification number), complete fiscal address, and email for electronic reception of the tax document.

Cancellations of reservations previously confirmed and paid by clients are managed under specific policies established to balance legitimate customer interests and protection of their rights as consumers with operational realities and significant financial costs that tour operator incurs as immediate consequence of such cancellations. Cancellation requests must be communicated to ATV Rainbow Mountain formally, preferably in writing (via email to our official addresses or through written communications channels on our website) to maintain appropriate documentary record, and will be considered presented and effective from date and time we receive and confirm receipt of said written notification. For cancellation requests received with anticipation equal to or exceeding forty-eight (48) hours (two full days) prior to scheduled tour start date and time, we apply the following specific policy: we do NOT proceed with cash refund or return of amounts already paid by the client (neither advance deposit nor subsequent complementary payments), which is a standard, reasonable, and legally valid policy in the adventure tourism industry worldwide due to significant operational and financial costs that operator has already incurred or irreversibly committed at the moment a reservation is confirmed (allocation and blocking of operational capacity, coordination with suppliers, assignment of human resources, administrative processing, payment processing costs, reservation management systems, among others). However, recognizing the value of the contractual relationship with the client and our interest in maintaining long-term commercial relationships, we offer as goodwill gesture and customer service the alternative option of reprogramming or rescheduling the tour to a new future date to be mutually agreed between the client and ATV Rainbow Mountain, subject to operational availability on requested new dates. This rescheduling option has a maximum validity period of twelve (12) months from originally contracted initial date, after which if the service has not been used, the credit expires and is lost without right to refund or extension. Importantly, this forty-eight (48) hour advance cancellation policy with rescheduling option does NOT apply to specific reservations that include as part of the contracted package entrance tickets to Machu Picchu archaeological sanctuary (one of the New Seven Wonders of the Modern World and Peru's main tourist attraction), which is subject to its own specific, strict, and inflexible regulations established directly by the Ministry of Culture of Peru as custodian entity of this World Heritage Site declared by UNESCO. Machu Picchu entrance tickets, once purchased nominally (in specific name of visitor as required by regulation), are absolutely and strictly NON-REFUNDABLE and NON-TRANSFERABLE under any circumstance according to official regulations of the Ministry of Culture, which means that neither the operator nor the end client can obtain refund for these tickets even in cases of justified cancellation.

For cancellation requests received with less than forty-eight (48) hours' notice prior to scheduled tour date, or in the critical event that the client simply fails to appear at designated meeting point at agreed time (situation known in the tourism industry as "NO SHOW"), we apply strict and non-negotiable policy of ZERO REFUND, meaning absolutely NO monetary amount will be returned to the client, losing one hundred percent (100%) of amounts paid regardless of their magnitude. This seemingly drastic policy responds to irrefutable operational reality: with less than 48 hours' notice, tour operator has absolutely already incurred and committed virtually all direct and indirect costs associated with service provision (confirmed supplier payments, assigned and reserved human resources, purchased supplies, blocked and unavailable operational capacity that could have been offered to other potential clients, administrative and logistical processing costs), making it materially and financially impossible to mitigate or recover these committed expenses. In NO SHOW cases, where the client simply does not present themselves without prior notification, the impact for the operator is even more severe as resources, personnel, and logistics have been fully deployed waiting for client presentation, generating unproductive operational costs and loss of commercial opportunity. As exceptional measure and exclusive courtesy gesture demonstrating our customer-centric approach, in certain duly justified and documented specific cases (serious medical emergencies with supporting hospital documentation, family emergencies of extreme gravity, force majeure circumstances genuinely unforeseeable and inevitable), we reserve right to evaluate—at our absolute discretion, without creating obligation or legal precedent—the possibility of exceptionally offering a single-use rescheduling credit with significantly more restrictive conditions than standard forty-eight-hour policy, which could include shortened validity period (for example, 6 months instead of 12), application fees for administrative reprocessing, or premium adjustments. Clients who might face situations they consider exceptional and deserving of special consideration must formally communicate with our customer service management as soon as possible, providing all relevant supporting documentation (medical reports, death certificates, official certificates, etc.), to request evaluation of their specific case. It is crucial to understand and explicitly accept that entrance tickets to Machu Picchu archaeological sanctuary, train tickets (PeruRail, Inca Rail, or other railway operators), or any other third-party tourism services that are nominally, specifically, and non-transferably issued in the participant's name and are part of integrated packages, are subject to specific cancellation and refund policies of their respective issuing entities (Ministry of Culture for Machu Picchu, railway companies for trains, hotel chains for accommodations, etc.), which are generally extremely restrictive, inflexible, and in most cases establish ABSOLUTE NON-REFUNDABILITY once tickets are issued. These third-party policies are completely beyond ATV Rainbow Mountain's control, influence, or negotiating capacity, as we act solely as commercial intermediaries acquiring these tickets on behalf of our clients from the original issuers who establish the applicable terms and conditions.

Tour rescheduling or date modification requests for reservations previously confirmed, while potentially accommodatable under certain specific conditions, are subject to significant restrictions, important practical limitations, and strict conditions that clients must understand and accept before requesting such modifications. The feasibility of rescheduling is directly and unavoidably conditioned by real operational availability we have on new requested dates, which varies considerably depending on multiple factors including season (high tourist season April-October versus low season November-March), day of week (weekends and holidays typically have higher demand than weekdays), size of requesting group (larger groups require more resources and have less flexibility), and coincidence with special events, local holidays, or periods of massive tourist influx to Cusco region. Even when operational availability theoretically exists, rescheduling capacity is particularly and critically limited—even completely impossible—for tour packages that include as integral component entrance tickets to Machu Picchu archaeological sanctuary, which constitute the main tourist attraction in Peru and one of the most visited archaeological sites in the world. Tickets to Machu Picchu are issued nominally (with specific visitor name), dated for specific entry date and time slot (morning or afternoon), and circuit (Circuit 1, 2, or 3 according to current Ministry of Culture regulations), and once issued in this nominal form are ABSOLUTELY NON-MODIFIABLE and NON-TRANSFERABLE according to strict and inflexible regulations established by the Ministry of Culture of Peru as managing and custodian entity of this World Heritage Site. This means that if your tour includes Machu Picchu entry and you request a date change, it is essentially impossible to modify the visit without losing the original ticket (which will NOT be refunded) and having to purchase a completely new ticket for the new desired date (subject to availability, which is often limited weeks or months in advance during high season), with the client assuming full financial cost of this new ticket as an additional expense. This inflexibility is not a commercial policy of ATV Rainbow Mountain but rather a government regulation we have no capacity to influence, modify, or circumvent. Similarly, train tickets to reach Machu Picchu (issued by PeruRail, Inca Rail, or other licensed railway operators) are also subject to restrictive modification and cancellation policies of each railway company, which typically allow changes only with significant advance notice (24-72 hours depending on operator and ticket type), charge substantial penalty fees (commonly 25-50% of ticket value), and in many cases simply do not allow modifications for certain promotional or non-flexible ticket types. Accommodations in hotels, lodges, or other establishments contracted as part of multi-day packages also have their own individual cancellation and modification policies that vary considerably from establishment to establishment, but generally require notice of 7-15 days for modifications without penalty, with shorter deadlines resulting in charges of one or more nights or direct loss of reservation. For one-day tours that DO NOT include Machu Picchu tickets, train reservations, or hotel accommodations—that is, relatively simpler local tours like our ATV tour to Rainbow Mountain without these external complications—rescheduling is considerably more viable and flexible.

Contracting appropriate insurance constitutes a critical and highly recommendable element for any tourism activity, especially for adventure tours involving physical activities, motorized vehicle travel, hiking on irregular high-mountain terrain, and exposure to variable weather conditions at significant altitudes. Comprehensive Travel Insurance: We emphatically and categorically recommend all our clients, both national and international, contract comprehensive travel insurance before participating in any of our tourism activities. This recommendation is not merely formal but responds to very concrete practical considerations of financial and assistance protection. Comprehensive travel insurance typically should include coverage for: medical and hospital expenses for illnesses or accidents during travel (considering that quality private medical care in Peru can be costly for tourists without coverage), emergency medical evacuation and sanitary repatriation (particularly relevant for tours in remote mountain areas where access to specialized medical centers may require helicopter evacuation or emergency transport), expenses for trip cancellation or interruption due to covered causes (serious illness, family member death, natural disasters, etc.), loss or damage of luggage and personal belongings, civil liability for damages to third parties, legal and assistance expenses, and loss of pre-paid non-refundable tourism services. Specifically, we emphasize the importance of verifying that the policy covers adventure tourism activities including quadbike/ATV driving, high-mountain hiking, and activities at altitudes exceeding 3000 meters above sea level, as many standard policies exclude or limit coverage for these activities classified as "risk sports". It is fundamental to understand and expressly accept that ATV Rainbow Mountain, in its capacity as tour operator that facilitates and organizes adventure experiences, does not assume legal, contractual, nor economic responsibility for incidents, accidents, personal injuries, illnesses, or any type of damage that may occur to participants during tourism activities, except in cases of gross negligence or dolus judicially proven directly attributable to our company. This limitation of liability is standard in adventure tourism industry and is supported by provisions of Peruvian Civil Code and sectoral tourism legislation. Participants voluntarily and consciously accept inherent risks associated with adventure tourism activities, which may include but are not limited to: adverse and unpredictable weather conditions typical of high-mountain environments, terrain irregularities, altitude and its physiological effects (altitude sickness or soroche), risks associated with driving motorized vehicles on unpaved roads, wildlife, and other typical hazards of uncontrolled natural environments. Quadbike/ATV Insurance: It is important to clarify the specific legal and regulatory situation regarding insurance for quadbikes or ATVs in Peru. According to current Peruvian legal framework, specifically the General Law of Land Transport and Traffic and its Regulations, as well as provisions of the Superintendency of Banking, Insurance and AFP (SBS), there is no legal obligation nor is it provided by Peruvian insurance regulations that tour operators contract vehicle insurance policies for quadbikes used in recreational tourism activities outside public roads. Mandatory Traffic Accident Insurance policies (SOAT) required for motor vehicles circulating on public roads are not applicable nor commercially available for recreational-use quadbikes. This absence of legal obligation for specific quadbike insurance does not imply total lack of protection, but rather risk management is performed through: strict operational safety protocols including mandatory safety briefings, provision of personal protective equipment (homologated helmets, gloves, protective goggles), speed limitations, route selection with appropriate difficulty levels, constant supervision by experienced guides, rigorous preventive equipment maintenance, and participant training in basic safe driving techniques. For these structural reasons of Peruvian legal framework, we do not provide specific insurance for quadbike vehicles used in our activities. Nevertheless, to provide greater protection and peace of mind to our clients, we emphatically recommend contracting comprehensive personal travel insurance that includes broad coverage for accidents, injuries, and medical expenses derived from motorized recreational activities, specifically ensuring that the policy does not exclude recreational all-terrain vehicle driving activities.

Protection of privacy and responsible treatment of personal data of our clients constitutes an institutional priority and an unavoidable legal commitment for ATV Rainbow Mountain. Personal data is used exclusively for tour management and directly related purposes. At ATV Rainbow Mountain, we solemnly commit to protecting privacy, confidentiality, and integrity of personal information of all our clients, adherents, and users of our digital and in-person services. Personal data we collect from you, which may include but is not limited to: full name, date of birth, nationality, identity document number (DNI, passport, alien registration card), email address, contact phone numbers, postal or temporary residence address, emergency contact information, dietary preferences or restrictions, relevant medical conditions for tourism activity (allergies, physical limitations, medications you take, cardiac or respiratory conditions), experience level in similar activities, payment information (card data, transfer numbers), and specific details of contracted tourism reservation, are collected and processed exclusively for the following legitimate, specific, and transparent purposes: (i) comprehensive administrative management of your reservation including confirmation, logistical coordination, resource allocation, and execution of contracted tourism service; (ii) direct communication with client to send reservation confirmations, pre-trip reminders, operational information about meeting point and schedules, preparation recommendations, and post-service follow-up; (iii) coordination with third-party suppliers strictly necessary for service provision (hotels, restaurants, transporters, guides, equipment providers) only to the extent essential to execute the service; (iv) issuance of payment receipts, invoices, and tax documentation in compliance with legal obligations established by National Superintendency of Customs and Tax Administration (SUNAT); (v) compliance with legal and regulatory obligations including passenger registration for national security purposes when required by authorities (National Police, Immigration, protected natural area authorities); (vi) management of claims, complaints, or queries you may submit; and (vii) sending direct marketing communications about new tours, special promotions, and relevant tourism content, only if you have granted your explicit and specific consent to receive such communications, which you can revoke at any time through simple mechanisms we provide (unsubscribe links in emails, preference panel in user account, or direct request to our team). These data are absolutely necessary to effectively process your tourism reservation, send timely confirmations, coordinate all operational logistical details, ensure your safety during activity through proper identification and knowledge of relevant medical conditions, and guarantee the best possible experience during the entire tour from start to completion. We emphatically commit that all personal data collected be treated with maximum level of confidentiality, technical and organizational security, and strict compliance with privacy laws and regulations applicable in Peru, specifically Law No. 29733 - Personal Data Protection Law and its Regulations approved by Supreme Decree No. 003-2013-JUS, which establish clear obligations for data controllers and processors. At no time, under no circumstance, and for no reason do we share, sell, rent, transfer, or exchange personally identifiable information of our users with third parties unrelated to tourism service provision without express, informed, and unequivocal consent of data owner, except when such disclosure is expressly required by law mandate, court order, requirement of competent tax or administrative authority, or is strictly indispensable for fulfillment of our contractual obligations inherent to provision of contracted tourism service. We implement appropriate technical and organizational security measures including: encryption of sensitive data in transmission and storage, access controls based on operational need (principle of least privilege), regular staff training on data protection, confidentiality agreements with employees and collaborators, incident response procedures, and periodic reviews of our privacy practices. You maintain at all times your fundamental rights as data owner established in data protection legislation, specifically ARCO rights: Access (know what data we have about you), Rectification (correct inaccurate or incomplete data), Cancellation (request deletion when no longer necessary), and Opposition (express rejection of certain processing). To exercise any of these rights or submit questions about our privacy practices, you can contact us directly.

ATV Rainbow Mountain commits unrestrictedly to absolute respect, active promotion, and effective protection of all consumer and tourism service user rights in accordance with Peruvian consumer protection legislation, specifically Law No. 29571 - Consumer Protection and Defense Code and its amendments, which constitutes the fundamental legal framework regulating consumption relations in Peru and establishes inalienable fundamental rights for all consumers. This law, promulgated by Congress of the Republic and supervised by National Institute for Defense of Competition and Protection of Intellectual Property (INDECOPI), specifically protects users and consumers against abusive, deceptive, coercive, or unfair commercial practices, establishes clear information and transparency obligations for providers, regulates crucial aspects such as commercial advertising, offers and promotions, consumer contracts, defective products and services, health and safety protection, financial and insurance services, electronic commerce, personal data protection in consumption relations, and dispute resolution mechanisms including Consumer Arbitration System. In strict compliance with our legal obligations and our corporate ethical commitment, ATV Rainbow Mountain guarantees and obligates itself to provide completely clear, truthful, sufficient, timely, and easily accessible information about all tourism products and services we offer, including but not limited to: detailed and precise tour description, complete itineraries with estimated schedules, specifically detailed included and excluded services, participation requirements or restrictions (minimum/maximum age, required physical condition, medical restrictions), objective activity difficulty level, provided equipment versus equipment participant must bring, cancellation and rescheduling policies with their economic consequences, total prices including taxes and any optional additional charges, accepted payment methods, complete contractual terms and conditions, and any other material information relevant for consumer to make a completely informed, conscious, and free purchasing decision. We guarantee maximum transparency in each and every one of our commercial transactions, from initial quotation stage, through reservation formalization, to complete service execution and post-sale follow-up, ensuring client has permanent access to updated information about reservation status, operational changes that might arise, and direct communication channels with our team. We expressly commit not to engage in commercial practices prohibited by consumer protection legislation, such as: misleading advertising or inducing error, omission of relevant information, abusive clauses in adhesion contracts, unjustified refusal of sale, discrimination in service access, price speculation, unilateral alteration of contractual conditions to consumer detriment, non-compliance with advertising offers, billing of unsolicited services, obstruction of consumer rights exercise, among other sanctioned behaviors. We recognize and respect all fundamental consumer rights established in Consumer Protection Code.

While ATV Rainbow Mountain continuously strives and dedicates significant resources to providing tourism services of highest possible quality, implementing rigorous professional standards, certified operational protocols, highly trained and experienced personnel, top-quality equipment subject to regular preventive maintenance, and quality management systems seeking excellence in every aspect of service, we must clarify reasonable and legally established limits of our business liability facing circumstances that escape our direct control and foresight capacity. ATV Rainbow Mountain, its owners, directors, employees, agents, contractors, and legal representatives do not assume nor can reasonably assume legal, contractual, nor economic responsibility for occurrence of fortuitous events or force majeure cases that prevent, substantially hinder, or make impossible total or partial realization of contracted tour as originally planned. Fortuitous event or force majeure is understood, according to definition established in Peruvian Civil Code (articles 1314 and 1315) and consolidated national jurisprudence, as those extraordinary, unforeseeable, and irresistible events that make fulfillment of contractual obligations impossible without being able to attribute responsibility to any contracting party. These events may include, enunciatively but not limitedly: natural phenomena of significant magnitude such as earthquakes or considerable intensity tremors, landslides or mudslides affecting access routes, exceptional floods, volcanic eruptions, severe storms, extraordinary snowfalls, extreme weather conditions that put participant safety at risk beyond normal and acceptable risks inherent to adventure tourism; public health emergencies officially declared by competent health authorities including epidemics, pandemics, or infectious disease outbreaks resulting in mobilization restrictions, mandatory quarantines, or tourist area closures; civil disturbances, massive social protests, road blockades, transporter strikes, general strikes, or social instability situations affecting safety or accessibility of tourist routes; acts of terrorism, sabotage, or political violence; states of emergency, curfews, or mobilization restrictions decreed by governmental authority; generalized failures of essential public services (electricity, communications, water); accidents or incidents affecting critical transport infrastructure (bridge collapse, road closure due to major accidents); unilateral decisions of governmental authorities including temporary or permanent tourist attraction closure, modification of access regulations, implementation of new restrictions, or revocation of operating permits for public policy reasons; internal or international armed conflicts; and any other extraordinary circumstance genuinely unforeseeable and unavoidable that reasonably escapes control of a diligent tour operator. In case of verified occurrence of any of these force majeure events, ATV Rainbow Mountain commits to: immediately notify affected clients using all available contact means, diligently evaluate viable alternative options that may allow modified tour realization if conditions reasonably permit while maintaining acceptable safety and quality standards, offer tour rescheduling for future dates within reasonable timeframes (typically 12 months) without additional penalties and subject to availability, or failing that, proceed with proportional refund of those specific services that could not be provided, discounting irrecoverable operational costs already incurred. Additionally, ATV Rainbow Mountain's legal liability for personal damages, injuries, illnesses, or material damages that might occur to participants during tourism activity execution (excluding previously described force majeure events) will necessarily be limited to the maximum extent permitted by current Peruvian legislation, specifically Civil Code, Consumer Protection Code, and sectoral tourism regulations. This liability limitation is standard, reasonable, and legally valid practice in global tourism industry, especially in adventure tourism segment where there are known inherent risks accepted by participants.

ATV Rainbow Mountain, in its capacity as tourism service provider company operating in a dynamic environment characterized by frequent regulatory changes, evolution of industry best practices, technological developments, and necessary operational policy adjustments to maintain competitiveness and business sustainability, expressly reserves the right and legal faculty to update, modify, amend, expand, or reformulate these contractual terms and conditions at any time and opportunity it considers necessary, convenient, or appropriate according to current business, operational, legal, or market circumstances. These modifications may derive from various legitimate causes including but not limited to: changes in national legislation applicable to tourism activity, consumer protection, personal data protection, taxation, labor, or any other relevant legal area; issuance of new regulations, directives, or administrative provisions by competent sectoral authorities such as Ministry of Foreign Trade and Tourism (MINCETUR), regional governments, municipalities, or specific regulatory entities; judicial decisions or jurisprudential precedents establishing binding interpretations; changes in third-party strategic supplier policies (Ministry of Culture for archaeological site tickets, train companies, hotel establishments, etc.) over which we must adjust our own policies to maintain operational coherence; adoption of international tourism industry best practices recommended by organizations such as World Tourism Organization (UNWTO) or business associations of the sector; implementation of new technologies or operating systems requiring update of terms related to online reservations, digital payments, or data management; commercial policy adjustments based on business economic sustainability analysis, operational risk management, or systematic customer feedback; incorporation of new services, tourism products, or commercialization modalities requiring specific contractual regulation; and response to exceptional situations or emergencies (health, social, natural) demanding temporary or permanent adaptations of operational conditions. Modifications introduced to these terms and conditions will be considered legally effective, binding, and of mandatory application for all parties once duly published and made available to public on this official website in corresponding legal terms section, such electronic publication constituting sufficient notification according to accepted electronic commerce and digital contracting standards. Nevertheless this automatic effectiveness by publication, in cases of substantial modifications significantly affecting user rights, obligations, or economic conditions, we commit to making reasonable efforts of additional proactive communication through sending email notifications to addresses registered in our active customer database, publishing prominent notices on main page of our website, and communications on our official social networks.

All comprehensive website content of ATV Rainbow Mountain accessible at domain atvrainbowmountain.com and any associated subdomains, including exhaustively but not limitedly: all descriptive texts, tourism information, detailed itineraries, service specifications, commercial policies, blog articles, travel guides, recommendations, educational materials; graphic and visual elements including original photographs of our tours, landscape images, client portraits (with express authorization), illustrations, infographics, diagrams, icons, buttons, user interface elements; logos and trademarks including name "ATV Rainbow Mountain", company's distinctive logo, commercial slogans, specific tourism product names, and any other registered or in-process denominative or figurative trademark with National Institute for Defense of Competition and Protection of Intellectual Property (INDECOPI); graphic designs and corporate visual identity elements including characteristic color palette, specific typographies, distinctive visual styles, document templates, corporate stationery; website design and architecture including navigation structure, element arrangement, user flows, interactive functionalities; underlying programming codes including HTML, CSS, JavaScript, PHP source code, databases, automation scripts, API integrations; promotional videos, multimedia content, animations, audiovisual presentations; personalized maps, designed tourist routes, original itineraries; and any other creative, technical, or informational material present on digital platform, constitutes exclusive intellectual property and is absolute legal ownership of ATV Rainbow Mountain (THE COMPANY SERVICES & TOURISM X) or, as applicable, its respective third-party licensors with whom we maintain valid contractual agreements authorizing us legitimate use of such materials. These intellectual property assets are broadly protected by Peruvian intellectual property legislation, specifically Legislative Decree No. 822 - Copyright Law, protecting literary and artistic works; Legislative Decree No. 1075 - Legislative Decree approving Complementary Provisions to Decision 486 of Andean Community Commission establishing Common Regime on Industrial Property, protecting distinctive signs such as trademarks and commercial slogans; international treaties of which Peru is signatory party including Berne Convention for Protection of Literary and Artistic Works, Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS) of World Trade Organization; and other applicable legal provisions of national and international legal order. Unauthorized use, reproduction, copying, distribution, transmission, publication, modification, creation of derivative works, public exhibition, communication to public, making available on digital networks, or any other form of commercial or non-commercial exploitation of any of these materials protected by intellectual property rights without prior, express, and written obtaining of specific authorization from ATV Rainbow Mountain is strictly prohibited and constitutes copyright infringement, unfair competition, and/or other violations of intellectual property rights that may and will be subject to corresponding legal actions.

These contractual terms and conditions, as well as comprehensive legal relationship established between ATV Rainbow Mountain (THE COMPANY SERVICES & TOURISM X) and client or user of our tourism services derived from contracting, provision, and execution of tours, tourist packages, or any other service offered by our company, are governed, interpreted, and must be executed in accordance with provisions, principles, and regulations established in substantive and procedural laws of Republic of Peru, without prejudice to supplementary application of general principles of law, commercial custom, and commercial usage when applicable. Applicable Peruvian legislation includes primarily but not exclusively: Peruvian Civil Code approved by Legislative Decree No. 295 regulating fundamental aspects of obligations and contracts, civil liability, legal act, and prescription; Law No. 29571 - Consumer Protection and Defense Code establishing framework for user protection; Law No. 29733 - Personal Data Protection Law and its Regulations regulating personal information processing; sectoral tourism regulations issued by Ministry of Foreign Trade and Tourism including regulations on tourism service providers, travel agencies, and lodging establishments; tax legislation applicable to tourism services; labor regulations; and all other pertinent legal provisions of Peruvian legal order. Choice of Peruvian law as applicable law responds to ATV Rainbow Mountain being a company constituted in Peru, with tax domicile in Peruvian territory, providing its tourism services primarily in Peru, and whose commercial acts are executed within national jurisdiction. Any controversy, discrepancy, conflict, dispute, claim, or difference of any nature that might arise between parties derived from, related to, or emerging from these contractual terms and conditions, their interpretation, validity, compliance, breach, resolution, or legal consequences, as well as contracting, execution, termination, or effects of provided tourism services, including but not limited to disputes over cancellations, refunds, reservation modifications, quality of provided service, safety during tours, liabilities for damages, personal data protection, or any other contractual, extracontractual, or legal aspect, must and shall be submitted to competence, jurisdiction, and exclusive knowledge of competent ordinary courts and tribunals of Judicial District of Cusco, Republic of Peru, parties expressly waiving any other jurisdiction or forum that might correspond to them by reason of their present or future domiciles, nationality, or any other circumstance.